In 2007, Mercy Ministries International (now Mercy Multiplied America) adopted a governance model that brought a new level of program consistency, oversight, and accountability, and positioned Mercy to expand its reach and increase its effectiveness throughout the world. Mercy Multiplied is governed by this model in the United States, as are its affiliates in the United Kingdom, and Canada.

An executive director and board of directors oversee operations in each country, and the board of Mercy Multiplied International oversees each country’s board of directors.

Board of Directors

Sarah Blair – Chair

Assistant Head of School for Business & Operations

St. Paul Christian Academy

Nashville, TN

Nancy Alcorn

Founder and President

Mercy Multiplied America

Nashville, TN

Diane Balma


Balma & Associates, LLC

McCloud, CA

Patrick Bates


PB Advisory, LLC

Atlanta, GA

Doug Caldwell

Chief Risk Officer

Corebridge Financial

New York, NY

Dr. Shep Dunlevie, Jr., MD

MDVIP Medical Group

Atlanta, GA

Linda Hilliard

Executive Pastor

Regeneration Church

Nashville, TN

Rob Martin

President and CEO

Omega HealthCare Resources

Brentwood, TN

Lynn Morrow


Adams and Reese LLP

Nashville, TN

Sue Osborn


EMIT Technologies

Sheridan, WY

Heather Patterson


Patterson Consulting

Indianapolis, IN

Christy Singleton

Executive Coach

Nashville, TN

Arianna Walker


Mercy UK

Oxenhope, West Yorkshire, UK

Sara Young


Sara Sells

Franklin, TN

Meaghan Briggs

Board Secretary (non-voting)

Mercy Multiplied America

Nashville, TN

Keli Haymes

Board Treasurer (non-voting)

Mercy Multiplied America

Nashville, TN

For more information on our Board of Directors, please email

Key Staff

Kathryne Coonce


Rachel Bedenbaugh

Senior Director, Engagement & Development Strategy

Cindi Hagen

Program Director, Sacramento

Keli Haymes

Senior Director, Business Operations

Lauren Hobar

National Director of Philanthropy

Dr. Brooke Keels

Counseling and Outreach Advisor

Karen Klarich

Development and Community Relations Manager, St. Louis

Sharon Manuel

Program Director, Monroe

Natalie Moore

Senior Director, Marketing and Communications

Wendy Nichols

Keys to Freedom Retreat Director

Fredrica Singletary

Senior Director, Programs

Caronda Williams

Community Relations Manager, Monroe

Melanie Wise

Senior Director, Outreach

Financial Accountability

2022 Year-End Total Receipts

2022 Functional Expenses**

* Donor Advised Funds: Because Mercy does not routinely apply for grants, the majority of gifts from foundations are initiated by private individuals who support the organization and have chosen to give through a donor advised fund or family foundation.

** If you have any questions related to our financials, send your request to

Financial Reports

Annual Report
Annual Report
Annual Report
Annual Report

Guiding Principles

Take in young women free of charge

Provide our Residential
and Outpatient Programs

Tithe 10%
of what we receive

Never accept money
that would restrict
our ability to share
Jesus Christ


Mercy Multiplied maintains a 4-star rating with Charity Navigator. This means we are accountable, transparent, and financially healthy. Click here to visit our full profile.

ECFA Accredited

Mercy Multiplied consistently exceeds industry standards for financial accountability, fundraising and board governance, as shown by its membership in ECFA. For more information about ECFA, including accreditation and a listing of ECFA-accredited members, visit

Mercy Multiplied has received Candid’s top-ranking Platinum Seal of Transparency.

Mercy Multiplied is recognized as a Top-Rated Nonprofit by Great Nonprofits, the leading provider of online user reviews. Mercy achieved this honor based on the large number of positive, first-hand reviews from clients, donors, and volunteers.